About Interactive

Interactive Counselling offers both traditional and non-traditional forms of counselling. We offer a service that fits each person individually.

Quick Contact

Mon - Fri
8:00am - 7:00pm
(Sat/Sun available upon request)
Kelowna Phone
Grande Prairie

Live Chat

For times when you can’t get away to attend face to face counselling sessions, but need more interaction than email counselling sessions.

Kelowna & grand Prairie Counselling

Everyone in this world is working through issues, and it takes a big step to realize that sometimes you need help getting through tough times. We are here to support you each step of the way so you can lead a more positive & healthy life.

We offer: Individual counselling, couples counselling, parenting counselling & coaching, family counselling, youth counselling, & corporate counselling.

About Amy Litster

Amy Litster Amy Lister on LinkedIn is a member in good standing of the Canadian Professional Counsellor’s Association, and has completed her schooling through the Kelowna College of Professional Counselling. She is extremely passionate about supporting people through times of difficulty and hardship.

Amy enjoys the outdoors and activities such as hiking, fishing, and camping. In her spare time she enjoys playing fast pitch baseball and wake surfing. Amy is also a huge dog person, and usually has at least one or two of them by her side. Amy has lived in Kelowna for 4 years with her significant other and two dogs.

Amy appreciates how hard it can be to take that first step and come into counselling. The relationship that builds between client and counsellor is a very important aspect of her work and she believes it vital that you choose someone you are comfortable confiding and talking with.

Amy is a Counsellor at our Grande Prairie Office.

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About Alexandria RICH

kelowna counsellor

Alexandria Rich completed her Bachelor of Social Work Degree at UBCO. She is currently enrolled for the Masters of Counselling Program through Gonzaga University. Alexandria has lived in the Okanagan her entire life.

She worked at the Kelowna Women’s Shelter for over 14 years helping women and children leave abusive relationships, and has extensive experience with this matter.

Alexandria has always had a passion for helping others. She realized at a young age that she possessed a natural intuition and had high emotional intelligence and excellent communication skills, so the counselling field was an excellent fit.

Alexandria possesses a natural ability to draw people out of their comfort zone and assist them in disclosing their deepest personal information. She believes people are their own experts in their own lives; and so, people need to be involved in decisions in their lives. Alexandria fosters this by demonstrating empathy, validation, and unconditional positive regard for her clients.

Alexandria’s hobbies and activities include hiking, reading, riding her pink cruiser bike, baking and fashion.

Alexandria’s personal and professional experiences have led her to be knowledgeable and thrive in the following areas:

  • Helping individuals leave abusive relationships or individuals thinking about leaving abusive relationships, whether it be a spousal, family, roommate, or work relationship.
  • People who have dealt with others with personality disorders including Narcissistic Personality Disorder, Borderline Personality Disorder, Sociopaths, and Psychopaths. Alexandria feels a lot of Counsellors do not truly understand the effects and damage that personality disorders can cause to others. She has had personal experience with this, which has given her a greater understanding and compassion for people impacted.
  • Supporting individuals who have experienced life-altering injuries and/or illnesses
  • Supporting individuals and families dealing with a loved one who suffers from dementia
  • Supporting individuals with addiction issues
  • Anxiety, depression and other mental health challenges


Alexandria is a Counsellor at our Kelowna Office.



kelowna counsellor

Katie Fahy has an MA in Social Work, and is passionate about supporting people to work through issues that challenges that they face in their lives.

Katie believes that every person is individual and their needs should be considered as such. She understands that counselling can often feel overwhelming but she can provide a safe and calm place for people to explore what's really going on for them.


Katie has worked in a range of areas including:

  • Youth residential homes for teenagers with behavioural challenges
  • Facilitating groups to support women and children who have experience domestic violence
  • Supporting individuals who have experience trauma
  • Working with children in care system and family preservation


Katie is passionate about helping youth and individuals and is keen to support people on their journey to recovery.


Katie also helps couples thrive by providing them with the skills, tools, and support that are needed to help a relationship be happy, healthy, and successful.


Katie is a Counsellor at our Kelowna office.

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Breaking the Stigma

Interactive Counselling’s goal is to break the stigma that goes along with counselling.

Interactive Counselling doesn’t believe that one mold fits all, so we offer a variety of counselling options to be as versatile as possible so you can pick what fits you best, such as:

  • Live chat sessions
  • Active counselling sessions
  • In office counselling sessions
  • and more!
View Counselling Services

What to expect from counselling

During your counselling sessions, you'll be encouraged to express your feelings and emotions. By discussing your concerns with you, your counsellor can help you gain a better understanding of your feelings and thought processes, as well as identifying ways of finding your own solutions to problems.

It can be a great relief to share your worries and fears with someone who acknowledges your feelings and is able to help you reach a positive solution.

Why you sought counselling

A particular issue probably led you to seek counseling. Your counsellor has to understand your surface problem(s) before she can get to the deeper issues. Being open and honest will help your counsellor, help you.

Your personal history

Your counsellor will ask you a series of questions about your life. For example, because family situations play an important role in who you are, she'll ask about your family history and your current family situation.

Your current symptoms

Other than knowing the reason you sought counselling, the counsellor will attempt to find out if you're suffering from other symptoms. Your counsellor will use this information to better understand your problem.