★★★★★ Best of Kelowna Psychology Clinic — Gold 2023, 2024, 2025 & 2026

Counselling Services for Individuals, Couples, Families & Youth

Interactive Counselling is a multi-clinic counselling practice serving Kelowna, Vernon and Penticton in British Columbia and Grande Prairie in Alberta. Our team of Registered Clinical Counsellors (RCC), Master Practitioners in Clinical Counselling (MPCC), Registered Professional Counsellors (RPC) and Registered Social Workers (RSW) provides evidence-based therapy for anxiety, depression, trauma, couples, families and youth — in-person, online or by phone, with same-week availability and no waitlists.

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Counselling services we offer

Each service below has its own dedicated page with details on approach, what to expect, and pricing. We also have city-specific service pages for Kelowna, Vernon, Penticton and Grande Prairie.

Anxiety Counselling

Evidence-based therapy for generalized anxiety, panic, social anxiety, phobias and health anxiety. CBT, EMDR, ACT and polyvagal-informed approaches.

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Depression Counselling

Support for low mood, loss of motivation, postpartum depression, and high-functioning depression. CBT, IFS and behavioural activation approaches.

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Trauma Counselling

EMDR, somatic and trauma-informed therapy for PTSD, complex trauma, motor vehicle accident trauma, and childhood adversity. Pace set by you.

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Couples Counselling

Gottman Method, Emotionally Focused Therapy (EFT) and pre-marital work. Communication, trust repair, conflict patterns, and intimacy.

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Family Counselling

Family systems work for blended families, parent-child conflict, separation transitions and co-parenting. Includes child-inclusive sessions where appropriate.

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Grief Counselling

Support for the loss of a loved one, anticipatory grief, complicated grief, pet loss, and disenfranchised grief — at the pace healing actually takes.

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Youth & Teen Counselling

Counselling for children and teens managing anxiety, depression, bullying, social media stress, school anxiety, and big emotional transitions.

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Autism Counselling

Affirming, neurodiversity-informed therapy for autistic adults, teens and children — including autism burnout, masking, sensory regulation and identity work.

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ICBC Counselling (BC)

Direct-billed ICBC counselling for clients in BC recovering from motor vehicle accidents. PTSD, driving anxiety, whiplash-related emotional trauma.

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Sport Psychology

Mental performance and sport psychology for athletes — performance anxiety, return-from-injury work, confidence, identity, and consistency.

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Our approach

Registered counsellors

Every counsellor on our team is registered with BCACC, BCCSW, ACSW or CPCA — your assurance of credentials, ethics and ongoing supervision.

Evidence-based therapy

We blend CBT, EMDR, EFT, the Gottman Method, ACT, IFS and somatic approaches — choosing the modality that fits you, not forcing a single method.

No waitlists

Same-week availability across all four cities. In-person, online or by phone — book the format that fits your week, not the other way around.

Judgement-free

You don’t need a diagnosis or a crisis to come to counselling. We meet you where you are — practical, warm, and grounded in real change.

Common questions

Do I need a referral to book counselling?

No — you can book directly with any of our counsellors through our online booking system. A doctor’s referral isn’t required for counselling in BC or Alberta.

Is counselling covered by insurance?

Most extended health plans cover counselling with Registered Clinical Counsellors (RCC), Registered Social Workers (RSW) or Master Practitioners in Clinical Counselling (MPCC). We provide a receipt at the end of each session that you submit to your insurer for reimbursement. We also offer direct billing for ICBC and BC Autism Funding. For other plans, we’re happy to confirm coverage with you before booking.

How long does counselling take?

It depends on what you’re working through. Some clients book a handful of sessions to navigate a specific challenge. Others come weekly for several months as part of deeper trauma work. We’ll discuss what makes sense for you in your first session — and you’re always in charge of the pace.

What’s the difference between a counsellor, therapist and psychologist?

In Canada, “counsellor” and “therapist” are typically used interchangeably and refer to clinicians registered with associations like BCACC, BCCSW, ACSW or CPCA. “Psychologist” is a protected title in BC and Alberta requiring a doctoral degree and registration with the provincial College of Psychologists. Our team includes Registered Clinical Counsellors, Master Practitioners in Clinical Counselling, Registered Professional Counsellors and Registered Social Workers — we do not currently have a Registered Psychologist on staff.

What if I’m not sure which counsellor is the right fit?

You can browse our full team to read each counsellor’s approach and specialties. If you’d rather have us help match you, contact the clinic for your city — we’ll suggest two or three counsellors whose approach fits what you’re working on, and you can choose from there.

Can I do counselling online or by phone?

Yes. We offer secure video counselling and phone counselling across BC and Alberta. You’ll get the same quality of care as an in-person session — many clients find online counselling more practical for fitting therapy into a working week.

Ready to talk to a counsellor?

Same-week availability across Kelowna, Vernon, Penticton and Grande Prairie.

Counselling