Privacy Policy

Interactive Counselling Ltd. Terms and Conditions / Privacy Policy

Interactive Counselling respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.

  • Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form email, rental agreement, or third-party reservation systems
  • Data Usage: For ‘conversational’ and ‘informational’ purposes in Terms and conditions content. We use your data for appointment confirmations, and responses to voicemails.
  • Data Security: We protect your data with secure storage measures to prevent unauthorized access.
  • Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
  • MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
    Messages are recurring, and message frequency varies.
  • Contact Interactive Counselling at 250-859-4485 or [email protected] for HELP or to STOP receiving messages.
  • Opt-Out You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or
    UNSUBSCRIBE to [email protected]  or 250-859-4485. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

    You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
  • Non-Sharing Clause: We do not transfer ,share or disclose your personal data to any external organizations under any circumstances. Interactive Counselling will not sell, rent, or share the collected mobile numbers.

If you would like to receive text message communication, text START, YES to this phone number (250) 859-4485 from Interactive Counselling you will be opting-in to text messages. Message frequency varies and may include appointment confirmations and responses to voicemails. Message and data rates may apply. Opt-out at any time by replying STOP or CANCEL. For assistance reply HELP or contact support at 250-859-4485