Interactive Counselling has been voted the Platinum winner for Psychology Clinic and a Gold winner for Therapy and Counselling in the CommunityVotes Kelowna 2026 awards. Platinum is the top placement a business can receive in a CommunityVotes category. Both results were decided entirely by public vote from people living in Kelowna and the Central Okanagan.
Thank you, Kelowna. Every placement here started with someone taking a minute out of their day to put our name forward — often a person who came to us at a genuinely hard point in their life. That’s not something we take lightly.
If you’re currently looking for a counsellor in Kelowna and trying to work out where to start, here are ten things worth knowing about the clinic the city just voted number one.
1. Kelowna voted us Platinum — the top spot in the Psychology Clinic category
CommunityVotes runs an annual community-nominated, community-voted campaign in cities across Canada. Kelowna’s 2026 campaign opened for nominations in March, closed voting in July, and published winners across dozens of Services and Healthcare categories. Placements run Platinum, Gold, Silver, Bronze, then Top Pick.
Interactive Counselling took Platinum in the Psychology Clinic category — first place. You can see the result on the official CommunityVotes Kelowna Psychology Clinic results page.
2. And Gold for Therapy and Counselling in the same campaign
The same voting cycle placed us Gold in the Healthcare › Therapy and Counselling category, published on the official Therapy and Counselling results page.
| Category | Section | Placement |
|---|---|---|
| Psychology Clinic | Services | Platinum — 1st |
| Therapy and Counselling | Healthcare | Gold |
3. We moved up two placements in a single year
The part we find most meaningful isn’t the ribbon — it’s the direction of travel. In CommunityVotes Kelowna 2025, Interactive Counselling placed Silver in the Psychology Clinic category. In 2026, we took Platinum. In Therapy and Counselling we went from a Top Pick mention in 2025 to Gold in 2026.
| Category | 2025 | 2026 |
|---|---|---|
| Psychology Clinic | Silver | Platinum |
| Therapy and Counselling | Top Pick | Gold |
A single year’s result can be chance. Two categories moving the same way in the same year usually means one thing: more people had an experience worth mentioning to someone else.
4. A team large enough to actually match you with the right counsellor
Research on therapy outcomes keeps landing on the same finding: the strongest predictor of whether counselling helps is the working relationship between you and your counsellor. Fit matters more than almost anything else.
That’s the practical advantage of a larger practice. If the first counsellor isn’t quite right, switching inside the clinic is normal, easy, and doesn’t mean starting your search over from scratch. Our admin team will walk you through who else works with your concern. You can meet the Kelowna team here.
5. Regulated, supervised, evidence-based clinicians
Everyone who sees clients at Interactive Counselling holds a recognised professional designation — Registered Clinical Counsellor (RCC, BCACC), Master Practitioner in Clinical Counselling (MPCC), Registered Professional Counsellor (RPC), or Registered Social Worker (RSW). That means enforceable ethical standards, ongoing professional development, and clinical supervision behind the scenes.
The modalities our team works in include CBT, EMDR, EFT, the Gottman Method, ACT, IFS, DBT skills, and somatic and mindfulness-based approaches — chosen to fit the person, not applied off a template.
6. Nearly every concern handled under one roof
You shouldn’t have to phone four clinics to get one family supported. Our Kelowna team offers:
- Individual counselling
- Couples and marriage counselling
- Family, youth and teen counselling
- Anxiety therapy
- Depression counselling
- Trauma therapy, including EMDR
- Grief and loss counselling
- Autism counselling and support
- Sport psychology and performance work
- ICBC counselling after a motor vehicle accident
7. Direct billing for ICBC and BC Autism Funding
We direct bill ICBC, so if you’ve been in a motor vehicle accident in BC your Part 7 accident benefits can cover counselling with no money out of your pocket at the session. We also direct bill BC Autism Funding.
For other extended health plans, we provide a detailed receipt to submit to your insurer — most plans that cover Registered Clinical Counsellors or Registered Social Workers reimburse on that receipt. It’s worth checking your plan wording for “Registered Clinical Counsellor” or “Registered Social Worker” before your first session.
8. Evenings, weekdays, and sessions that come to you
Counselling only works if you can actually get there. Alongside in-person appointments at our Enterprise Way clinic, we offer secure video and phone counselling across BC and Alberta — which is what makes us workable for shift workers, parents with no childcare, people in outlying Okanagan communities, and anyone who’d simply rather do this from their own living room.
9. Four clinics, one standard of care
Kelowna is our flagship, but Interactive Counselling also has teams in Vernon, Penticton, and Grande Prairie, Alberta. The same intake process, the same supervision, and the same standards apply at every location.
Alberta clients: ICBC doesn’t apply there, and Grande Prairie sessions are typically covered through Alberta Blue Cross, ASEBP, employer benefit plans, or private pay.
10. 4.7 stars from more than 69 Google reviews
Awards capture a moment. Reviews accumulate. Our Kelowna clinic holds a 4.7-star rating from 69+ Google reviews, built up over years of everyday appointments. Read alongside a community vote, it’s the same message arriving from a different direction.
What it actually looks like to start
Most people who book with us aren’t in crisis. They’re tired of carrying something on their own, and they’ve reached the point where doing nothing costs more than making the call.
A first session is mostly you talking and your counsellor listening — some background, what’s been hardest lately, what you’d like to be different. Nothing is required of you beyond showing up. We’ve written more about what to expect from a first session and how to find the right therapist in Kelowna.
Everything Kelowna voted us in 2026
These two CommunityVotes results didn’t arrive on their own. Taken together with the Best of Kelowna Awards — a separate program run by KelownaNow, voted on earlier in the year — 2026 looks like this:
| Award | Category |
|---|---|
| Platinum | Psychology Clinic |
| Gold | Therapy and Counselling |
| Award | Category |
|---|---|
| Gold | Best Psychology Clinic — a fourth consecutive year (2023, 2024, 2025, 2026) |
| Silver | Best Instagram Account |
| Bronze | Best Local Website |
| Award | Category |
|---|---|
| Gold | Best Clinical Counsellor |
| Gold | Best Therapist |
| Gold | Best Life Coach |
| Gold | Best Career Coach |
| Silver | Best Local Entrepreneur Over 40 |
Ten community-voted recognitions across two independent programs in a single year, all of them decided by the people of Kelowna. You can read our reflection on the Best of Kelowna results in Thank You, Kelowna: Reflecting on the 2026 Best of Kelowna Awards.
Frequently asked questions
Who won Best Psychology Clinic in Kelowna for 2026?
Interactive Counselling won Platinum — the top placement — in the Psychology Clinic category of the CommunityVotes Kelowna 2026 awards. The clinic placed Silver in the same category in 2025.
What did Interactive Counselling win in CommunityVotes Kelowna 2026?
Two awards: Platinum for Psychology Clinic (Services) and Gold for Therapy and Counselling (Healthcare).
Are CommunityVotes awards decided by the public?
Yes. CommunityVotes campaigns are nominated and voted on by members of the local community. The Kelowna 2026 campaign took nominations in March 2026 and closed voting in July 2026.
Is CommunityVotes the same as the Best of Kelowna Awards?
No — they’re two separate award programs. CommunityVotes Kelowna is run by CommunityVotes; the Best of Kelowna Awards are run by KelownaNow. Interactive Counselling was recognised in both in 2026. You can read about the Best of Kelowna results in our 2026 Best of Kelowna Awards post.
What qualifications do the counsellors hold?
Our clinicians hold recognised professional designations including Registered Clinical Counsellor (RCC, BCACC), Master Practitioner in Clinical Counselling (MPCC), Registered Professional Counsellor (RPC), and Registered Social Worker (RSW), and work in evidence-based modalities such as CBT, EMDR, EFT, the Gottman Method, ACT, IFS and DBT skills.
Does Interactive Counselling direct bill insurance?
We direct bill ICBC and BC Autism Funding. All other extended health plans receive a detailed receipt to submit to their insurer for reimbursement.
How do I book a counselling session in Kelowna?
Book online through our Jane App booking page, or call 250-859-4485. The clinic is at 2009 Enterprise Way Unit I, Kelowna, BC V1Y 8G6. Video and phone sessions are available across BC and Alberta.
Related reading
- Thank You, Kelowna: Reflecting on the 2026 Best of Kelowna Awards — the other program, and what Amy was recognised for individually.
- Best of Penticton Bronze Award Winner: Excellence in Psychology Services — community recognition in the South Okanagan.
- Kelowna’s Award-Winning Counselling Clinic: Gold Wins 2023–2025 — the run that led here.
- What to look for in a counselling clinic in Kelowna — how to choose well, awards aside.
- Kelowna counselling: our full range of services
Book with Kelowna’s Platinum-voted counselling clinic
There’s no threshold you have to cross before counselling is justified. If something has been sitting on you for a while, that’s reason enough.
Or call 250-859-4485 · See all Kelowna counselling services
Thank you, Kelowna. We’ll keep working to deserve it.
